Accessibility

All personal health information gathered at CHAP pharmacy sessions and sent to Clinforma via either the fax-to-database system or the web-based data system is accessible only to Clinforma staff who have a designated need to access this information for purposes of project data management only.

Clinforma staff:

• Have over 10 years experience in handling patient data in this series of projects and over 15 years in many other clinical studies;
• Are certified by McMaster University Research Ethics Board for handling patient health records;
• Are bound by a written, signed Confidentiality Agreement with their employer.

Security

Patient information that is faxed to Clinforma is held on secure, password-protected servers which are themselves securely housed in an always-locked, ventilated, dedicated server room within Clinforma's 10th-floor downtown Hamilton office tower location. Clinforma premises, as a whole, are kept locked at all times. During off hours, premises are further protected by both a monitored and registered security alarm system and the physical denial of access by elevator to the entire floor without electronic ID card.

If you have further questions or concerns regarding the security of patient information at Clinforma, please contact: